Email Setup for Other Devices
For other mobile devices, see if your device has the ability to use ActiveSync. If so, use the ActiveSync information below. If not, see if it allows SMTP/POP3 or IMAP and use that information.
ActiveSync ActiveSync will synchronize your email, calendar, and contacts to your mobile device. It is preferred if your device supports it.
Server Address: outlook.office365.com
SSL/Secure: Try with security on at first. If your device fails to connects, turn security off.
Username: This is your username - the same one you use to log into your computer, Movaris, Webmail, etc. - followed by @raycommedia.com" (Use @raycommedia.com after your username, even if your email address has a different ending).
Password: Enter your work password - the same one you use to log into your work computer.
Domain: Leave the domain field blank. IMAP and SMTP IMAP is a method for receiving email that recognizes sub-folders in your mailbox and leaves email on the server by default.
SMTP is a method for sending email.
Every device is different, so it may take some trial and error to determine how your specific device needs to be set up. Below are the general pieces of information you will need to set up IMAP and SMTP.
Account Name: Some email programs will allow you to configure more than one email service. In this case, they may prompt you for an "Account Name" to distinguish each email system from another. You can usually enter anything you'd like. Some email programs don't allow multiple services, or may prompt you for an Account Name when they really mean Username or Email address.
Username: This is your Office 365 username: firstname.lastname@example.org
Password: When asked for this, use the same password you use to log into your computer, Webmail, Movaris, etc.
Incoming Email Server (IMAP): Enter outlook.office365.com
Outgoing Email Server (SMTP): Enter smtp.office365.com
Please Note - If your email program is configured to use more than one email service, make sure you send each email out the correct SMTP server. (Look for an option when writing an email called "Send Email Using..." or similar.) You don't want to send your work email from your personal email account, or vice versa. If your email program is only configured for one email service, then you don't have to worry about this. SSL: Some cell phones offer SSL encryption. This keeps prying eyes from sniffing your password or reading your email as it transfers from our email server to your phone over the network. It is recommended to turn this option on if available. However, some cell phones do not work with the SSL encryption we use. If you turn on SSL, and your phone will not log in to email (usually giving you a "bad password" message) turn SSL off and see if it works.
SPA: We do not use Secure Password Authentication, which only encrypts your password but leaves your email unprotected. Turn this option off if it is on.